FAQs

The Haylo FAQs

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The Haylo is an innovative in-house automated photography solution with built in marketing tools, designed specifically for bars, pubs, and venues. It seamlessly integrates with your venue to capture moments, engage customers, and enhance brand presence.

The Haylo operates as an automated photography system mounted to the wall or via a slim and sleek, space saving stand within your venue. It captures photos GIFs, boomerangs and videos of guests enjoying their time, which can be instantly shared via SMS, email, social media or accessed through an online gallery.

The main features of The Haylo include unlimited photo and video capture capabilities, an online gallery for easy access to all content, the ability to download photos and videos, detailed analytics and weekly reports, custom SMS messaging options, a photo template chooser, customisable template designs, data capture functionalities, logo watermarking, a survey creator, incentives and offers management, customer appreciation tools, email marketing capabilities, access to a dedicated account manager, and a money-back guarantee for peace of mind.

Yes, The Haylo can be fully customised to align with your venue’s branding requirements. You can add your logo, brand colours, and custom messages to the photo and video outputs.

The Haylo benefits your venue by boosting brand awareness with unlimited user-generated content for socials, cutting marketing costs by capturing user contact info, adding entertainment, valuable insights into customer behaviour through analytics and increasing revenue through cross-selling functions and bar sales. You must experience it to truly grasp its value for bars and venues..

Absolutely, The Haylo is engineered for an effortless setup. Our wall-mounted versions simply need a power point, Wi-Fi, and four screws. The stand, requiring only one power point and Wi-Fi. A one-time, 30-minute task to assemble and our intuitive software ensures seamless automation. Plus, with regular training and ongoing support, mastering The Haylo is a breeze.

Yes, The Haylo prioritises user privacy and complies with all relevant privacy regulations. Users have the option to consent to data collection that is done in accordance with applicable laws and guidelines.

We offer comprehensive support for all users of The Haylo, including setup assistance, technical support, and ongoing maintenance. Our team is available to address any questions or concerns promptly.

Absolutely! The Haylo is versatile and can be tailored to suit various events and promotions. Whether it’s a themed night, a product launch, a sponsored event or even for everyday use as your own venue photographer. The Haylo can capture the moment and amplify your brand.

Getting started with The Haylo is easy! Simply reach out to our team to discuss your venue’s requirements and we’ll guide you through the process of implementation and customisation to ensure The Haylo seamlessly integrates with your business.

Yes, The Haylo is designed to be flexible and can be installed in a variety of venues, including bars, pubs, restaurants, event spaces, beauty salons, retail stores and more.

While The Haylo is primarily designed for indoor use, it can also be deployed in covered outdoor areas, such as beer gardens or terraces, provided there is adequate protection from the elements.

The Haylo is ideal for a wide range of events, including parties, corporate functions, weddings, live performances, and promotional events to name a few. It adds an interactive and memorable element to any occasion.

Certainly! The Haylo thrives on a stable internet connection for seamless social media sharing, data synchronisation, and software updates. But worry not if your venue’s internet is patchy – we’ve got you covered. We can provide a unit with its own reliable internet connection, ensuring uninterrupted performance and maximum impact.

Directly from us? No. But if you’re a venue, your customers can rent The Haylo from you. It’s perfect for one-time events like weddings, birthdays, or corporate functions, adding tremendous value to your offerings and potentially boosting your revenue streams.

Absolutely! The Haylo goes beyond just capturing moments. It’s equipped with powerful marketing and promotional tools to elevate venue exposure and engagement. From customisable branding options and promotional overlays to data capture features and automated sales assistance, it’s a comprehensive solution designed to boost food, drink, and ticket sales, all while maximising sponsor messaging and beyond.

Unlock valuable insights with The Haylo’s comprehensive analytics dashboard. Dive deep into user engagement metrics, from photo/video captures to social media shares, and gain insights into peak usage times. With the ability to compare data across various timeframes, venues can make informed decisions to enhance customer experiences and optimise marketing strategies.

Experience the seamless integration of The Haylo, where customisable branding options meet real-time social media sharing and comprehensive analytics. Tailored specifically for the hospitality industry, it elevates customer engagement and amplifies brand visibility. Rather than replacing photographers, The Haylo complements their artistry, offering a dynamic photography solution that enhances the overall experience.