Privacy policy

  • Information
  • Collection of Personal Information
  • Use of Personal Information
  • Media Content Capture and Use
  • Disclosure of Personal Information
  • No Sale of Personal Information
  • Log Data and Cookies
  • Do Not Track Disclosure
  • Compliance with Laws
  • Business Transactions
  • Security
  • International Data Transfer
  • Access and Correction
  • Children’s Privacy
  • Changes to This Privacy Policy
  • Force Majeure
  • Contact Us

1. Information

Hodler Enterprises PTY LTD, trading as “The Haylo Co” (“we,” “us,” or “our”), is committed to protecting the privacy and security of individuals who engage with The Haylo. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our products, services, and website.

2. Collection of Personal Information

The Haylo Co may collect a variety of personal information from users, including but not limited to:

  • Names
  • Phone numbers
  • Email addresses
  • Physical addresses
  • Contact details

By engaging with The Haylo, users explicitly consent to the collection, processing, and sharing of their personal data as required by The Haylo Co and the venues hosting The Haylo.

3. Use of Personal Information

We use personal data for the following purposes:

  • To verify your identity and deliver services requested by users.
  • To communicate with users regarding their interactions with The Haylo.
  • To send promotional materials and marketing related to The Haylo and the hosting venue.
  • To analyse usage trends and improve our services.

4. Media Content Capture and Use

Users of The Haylo consent to the capture of photos and videos during events, which may be used by both The Haylo Co and the hosting venue for marketing and promotional purposes. These may be shared on various platforms, including social media, to showcase experiences at the venue.

5. Disclosure of Personal Information

We may share personal information with:

  • Venues hosting The Haylo, for their marketing and promotional activities.
  • Third-party service providers who assist us in delivering services. These providers are required to comply with confidentiality agreements and applicable privacy laws.

6. No Sale of Personal Information

The Haylo Co does not and will not sell your personal data to third-party companies under any circumstances. Your information is used only for the purposes outlined in this Privacy Policy.

7. Log Data and Cookies

We collect log data, including IP addresses, device information, browser type, operating system, and visit duration, when you access our website. We may use cookies to enhance your experience, and you can choose to disable cookies through your browser settings. However, some features of our services may not be available if cookies are disabled.

8. Do Not Track (DNT) Requests

We respect “Do Not Track” requests. Users can configure their browser settings to enable or disable tracking.

9. Compliance with Laws

We reserve the right to disclose your personal information in response to legal requests or to comply with applicable laws, regulations, or court orders. We may also use your personal information to protect the integrity of our service and prevent any illegal activities or liabilities.

10. Business Transactions

In the event of a merger, acquisition, or business transaction, personal data may be transferred to a third party. If this occurs, we will notify you in advance and provide options regarding your data.

11. Security

We take data security seriously and implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

12. International Data Transfer

Your personal information may be transferred to, or stored on, servers located outside your jurisdiction, including Australia. If you are accessing our services from outside Australia, your personal information will be processed according to Australian data protection laws.

13. Access and Correction

You have the right to access and request corrections to your personal information. Please contact us if you wish to update or review your information.

14. Children’s Privacy

Our services are not directed at individuals under the age of 13. If we learn that we have inadvertently collected information from children under 13 without parental consent, we will promptly delete such information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any modifications will be posted on our website, and your continued use of our services signifies your acceptance of those changes.

16. Force Majeure

Performance of any obligation by either party may be excused during events beyond their control, such as war, natural disasters, or government restrictions.

17. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at info@thehaylo.com.au.